As a shop owner or person in charge of hiring for a shop, the struggle of finding a qualified technician is all too familiar.
Gone are the days of posting an ad in the local newspaper when you need to hire a technician, and watching applicants came flooding into your shop asking for a job. Hiring a technician today requires an ongoing, proactive effort to build relationships with techs in the industry...
...And this is a full-time job very few shop owners have time for.
How We Find Technicians at Find A Wrench
At Find a Wrench, we specialize in finding and recruiting qualified technicians for dealerships and independent repair shops. We’ve helped shops — big and small — across the country recruit diesel, auto, and heavy equipment technicians, service advisors, and service managers.
We take what we’ve dubbed the 4-Speed Recruiting Method when recruiting technicians for shops. It’s broken down into four main focus areas: Job boards, social recruiting, personalized outreach, and applicant management.
Job boards play a critical role in attracting technicians who are actively looking for a new position. When you’re posting an open position on a job board, it’s important to make sure the job description is well-written and that you’re posting it on all the major job boards.
How we manage job boards at Find A Wrench:
- Ensure job postings are professionally written
- Post jobs on 100+ job boards
- Include premium postings on Indeed, ZipRecruiter, Indeed, and Find A Wrench
- Repost jobs every two weeks to keep them at the top of the list
When looking to hire a technician, it is critical to make sure you are utilizing social media to attract and find candidates. 79% of job applicants use social media in their job search (Glassdoor). Social media can also be a great place to find passive candidates (candidates who are not actively looking for a new job).
How we use social recruiting at Find A Wrench:
- Post jobs within our network of 500+ Facebook groups and on other social platforms
- Repost jobs periodically to keep them visible
- Direct message potential candidates from Facebook groups
Building up a network of technicians and people who work in your industry is a great way to help spread the word about job openings. Even if someone in your direct network isn’t looking for a new position, they may be able to refer you to someone who is looking.
How we do personalized outreach at Find A Wrench:
- Send weekly emails/texts to target candidates in our network who have not applied yet
- Place personal calls to target candidates who have not applied yet
- Source and contact new candidates outside of our existing network
Once the applications start rolling in it’s time to start sorting through all the resumes. Undoubtedly, you’ll need to sort through random and unqualified applicants to find the candidates that fit your criteria.
How we do applicant management at Find A Wrench:
- Sort through all applications — forwarding qualified applicants to clients and rejecting unqualified applicants.
- Phone screen qualified applicants
- Coordinate interviews and follow-ups
The Recruiting Game Has Changed
Finding and recruiting technicians has come a long way since placing a help wanted ad in the newspaper. To a busy shop owner or manager, our 4-Speed Recruiting Method may seem quite time-consuming — and that’s because it is! However, we’ve been in the business long enough to know it works well for shops.