CATEGORY: shop management

Leadership Friction - The Technician/Manager Relationship

A common quote shared amongst the business community is that "people leave managers, not companies." In a world where the competitive landscape…

How to Retain Your Technicians

Hiring technicians is a pain point every shop and dealership is struggling with today. And after putting all the time, money, and effort into finding…

Negative Unemployment, the New Reality

It's no secret that finding good technicians for your shop is really, really tough right now. In fact, I would argue that it's the toughest it's ever…

Think Recruiting is Hard? Try the Retention Game

We. Need. Mechanics.

At Find A Wrench, we hear this desperate plea from shops every single day of our lives. It's why we have a rapidly growing…

The Diesel Technician Shortage

Find A Wrench teamed up with Diesel Laptops and American Diesel Training Centers to bring you an informative webinar about combating the Diesel…

The Selfish Reasons There's a Disconnect Between Techs & Management

Everybody is selfish. There, I said it. Yet to so many the concept of this is foreign. What's even more intriguing is the fact that so many people get…

What my Son taught me through Cartoons - 5 ways to understand what people want

For those of you that are parents, you know about how your children tend to become drawn to  toys, cardboard boxes and certain television shows. My…

Conflict in the Workplace

Those of you that know me well, know that I read…a lot. From time to time, I like to share what books I'm reading and what I'm learning from them. I…

Flat Rate is DEAD as we know it. (Kind of)

One of the most debated subjects in our business is pay plans for Technicians. Some Techs feel like they are getting ripped off by an outdated pay plan…

What is your unique differentiator and why is your shop different?

We continually hear, day after day, how difficult it is to find good help from shop owners across the country. "Can't find anybody that is reliable and…

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